There’s been many changes at Treats Unleashed over the past few months, and all with the goal of better serving their customers. While no one could anticipate the extreme measures that COVID-19 brought, the team members of Treats Unleashed adapted their stores, expanded their safety measures, and created new, fun ways to better serve the dogs and cats in the community. Some restrictions may be rolling back, as everyone moves closer to normalcy, but these new services from Treats Unleashed are here to stay.
Curbside Pickup – In-store pickup was always an option, but now team members can bring your order to the curb. Simply pop your trunk, if you would prefer contactless drop off.
Local Home Delivery – We know it’s not always easy to stop by your neighborhood shop (especially now). Let us bring the store to your door! Treats Unleashed partnered with a local courier service to make shopping with us even easier for you. We appreciate you choosing a small, family-owned, local business over the online competition.
Multiple Phone Lines – When in-store traffic was temporarily paused, phones were ringing off the hook! Online orders poured in, and our phone line was nearly a constant busy signal. Thank you for your patience while Treats Unleashed adapted to the times. All stores now have multiple phone lines available to better serve our pet friends.
Online Bundle Packs – In an effort to make online shopping with Treats Unleashed a faster and smoother experience, multiple bundle packs were added to our shop. These included Sports theme packs, bundles to keep pets busy indoors while you worked from home, and building your own cat can variety pack. The response was overwhelmingly positive! More and different bundles will be added as we move forward.
More Online Products – With stores only providing curbside and delivery options, Treats Unleashed expanded their online selection to include options available at every shop! While some items are not online, you can call your local shop to custom build an order for you with any in-store item. More products are added to our website daily, as we continue to improve our online offerings.